Returns & Exchanges
Mauviel1830 is committed to providing the highest quality copper cookware; if you are not completely satisfied with your purchase, we accept returns of unused items in their original packaging within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to begin the return or exchange process.
Prepare the Package
Securely pack your unused cookware in its original Mauviel1830 box, ensuring all protective inserts and documentation are included to prevent damage during transit.
Affix Shipping Label
Print the prepaid shipping label provided via email and attach it to the outside of your package, ensuring any previous shipping labels are fully covered.
Receive Your Refund
Once our artisans inspect the returned item at our facility, a refund will be issued to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing